Help, without the complexity.
Clear answers for Shopify purchase order reconciliation, invoice CSVs and exception reports.
Frequently asked questions
Find guidance for the tested SupplierCheck workflow. Screens and details may change before public release.
What does SupplierCheck do?
It compares Shopify purchase orders and recorded accepted shipment quantities with a supplier invoice CSV, then groups results as matched, pending or requiring review. It can export a CSV report.
Do I need a new purchasing system?
No. The application is designed to read eligible purchase orders from Shopify. It does not replace the store's purchase order or receiving workflow.
How do I prepare a supplier invoice CSV?
Use a CSV file with a purchase order number, supplier SKU, billed quantity, unit price and currency. The tested app includes a downloadable example format. Check the suggested field mappings, select Run reconciliation, then Export exceptions CSV. Include an invoice number when checking multiple invoices.
Why does an item show Pending?
A pending result can indicate the invoice references quantities not yet recorded as accepted or received. This alone is not proof of overbilling. Confirm expected delivery timing and update receipt records in Shopify through your regular process.
Does SupplierCheck change inventory?
The currently tested connector is read-only. It does not edit purchase orders, stock or payments. Shopify inventory receiving is performed separately.
Does SupplierCheck accept PDF invoices?
Not in the currently tested version. Upload a structured CSV. Scanned invoice parsing, accounting integrations and automatic supplier document retrieval have not been implemented.
What should I do when a discrepancy appears?
Review the quantities, invoice terms, shipment timing, credits, freight and taxes, then contact your supplier if necessary. Exported results are an aid to review, not a definitive accounting or payment decision.
Where is my supplier invoice stored?
Your browser parses the CSV and creates the report. Closing or refreshing the tab clears the working batch. See the privacy notice for more detail.
Contact SupplierCheck support
For a product question, include the type of problem and a redacted sample of the error. Do not email sensitive merchant documents, credentials or personal data.
Email support ↗matt@valentadvisory.ca